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Computer Networks Foundation 

Business Analysis Essentials 

Basic Business Math

Working with Difficult People 

Information Security Governance:
Concepts and Management Metrics

Cultivating High Performance Project Teams

Win Over Stress in Work and Life

Project Management Fundamentals

Great Customer Service with Humans and AI Combined

Cultivating High Performance Project Teams

Some of our present and historical publications, since 1994

  1. IT and Business Strategies Alignment Book 1: Business Administration Knowledge for IT Beginners (on Apple Books; on Amazon Books; on SlideShare).
  2. IT and Business Strategies Alignment Book X: IT and Business Units’ Vocab Glossary (on Amazon Books; on Apple Books)
  3. Advanced Skills for Administrative Professionals: Do you find that your tasks are beginning to pile up? Could your communication skills use a little polishing? Discover methods for managing yourself and those around you.
  4. Anger Management at Work: First, learn why people become angry and recognize how you express your own anger. Then, learn simple techniques to minimize angry emotions, thoughts, and behaviors. Finally, learn what to do when you encounter angry people.
  5. Assertive Communications: Get an insight of Assertiveness and talk of Assertive Communication with ease.
  6. Basic Business Math Skills: A basic understanding of decimals and percentages is key to any businessperson, whether tallying costs for warehouse supplies or estimating resource allocation.
  7. Building Better Work Relationships: To accomplish your goals in today's workplace, you not only have to interact with personnel in other departments, you often have to coordinate or even rely on them.
  8. Business Etiquette and Professionalism: It's imperative in today's business world to know the proper etiquette required in all situations, especially with the increasing globalization of the contemporary marketplace.
  9. Customer Relationship Management Overview: An introduction to the principles of Customer Relationship Management; KeyPoints to develop in your own time.
  10. Effective Administrative Support Professional: Successful administrative support professionals must keep up with modern-day office environment including the skills and procedures.
  11. Effective Business Writing: To introduce readers to effective business writing in order to enhance their business administrative skills.
  12. How to Excel at Customer Service: The art of effective customer service requires anticipating your customers' needs and expectations in addition to working with them to handle and solve any and all of their present issues or requests.
  13. HTML Tags Essentials: This pack has been created to help anyone willing to understand the HTML and Web page designing at beginner level. It covers topics ranging from the <html> </html> to Frames.
  14. HTML5 Tutorial Outline: After developing the KeyPoints outlined in this publication, you should be able to comprehend the new features in HTML5 and explore some of the most interesting new features of HTML5.
  15. HTML5 Tutorial: To introduce the reader or the learner to the next generation of HTML - HTML5.
  16. ICT Foundation: Examine the PC and how it functions - a basic overview of concepts and terms used in computing.
  17. Internal Customer Service: Complaints are an inherent part of customer service, and this is especially true of internal customer service environment. Learning and applying conflict-handling skills to overcome a host of obstacles and provide excellent internal customer service is a must.
  18. Knowledge Management Essentials: Knowledge management has become a cornerstone for corporate success in the 21st century. Companies that create an environment for safely discovering and using the knowledge in their organization will prosper.
  19. Leadership Skills for Women: While women have entered and successfully adapted to most industries, they have yet to obtain equal representation in the upper ranks, therefore establishing and maintaining their authority as leaders in their companies.
  20. Managing Difficult People: Discover actions and strategies to protect yourself from the mayhem cause by difficult person in the workplace.
  21. Marketing Fundamentals: Marketing provides direction for production by helping to make sure that the right goods and services are produced and that they find their way to consumers.
  22. Measuring Customer Satisfaction: The essential role of measurement in customer satisfaction improvement is well recognized. However, measurement must be tied to management action to create a truly world-class customer satisfaction.
  23. Negativity in the Workplace: Negativity is the result of unchecked pessimism. It's an abnormal pattern of thinking that persists over time and negates solutions and successful outcomes. Learning to deal with negativity will improve both your personal and business relationships.
  24. Project Management, An Introduction: Introductory project management concepts at OxfordCambridge.Org, all for free and free for all. The information gathered here are under the format of [KeyPoints.] for readers to develop in their own time. To assist you identify the KeyPoints on which you feel a need to expand your knowledge.
  25. Strategic Management Fundamentals: Strategic management is future oriented and long-term focused and is defined as the set of decisions and actions that result in the formulation and implementation of plans designed to achieve a company's objectives.
  26. Taking Control of Your Time (Working More Effectively): You barely have enough time to get your work done, so how you balance and manage your time and other activities is critical to your success.
  28. UK Legal System: Four countries, three distinct jurisdictions each having its own court system.
  29. Understanding English Law: Introductory concepts in English Law and the English Legal System.

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